My professional background combines education in psychology and human services with extensive hands-on experience in behavioral health, residential treatment, youth services, and community-based support. I have developed a broad set of skills focused on helping individuals navigate behavioral, emotional, social, and everyday challenges.
Bachelor of Arts – Liberal Studies
Minor in Psychology
University of Maine at Presque Isle
Associate of Applied Science
Pierpont Community & Technical College
Technical Training
Additional training in information technology, computer systems, and workforce development.
Qualified Mental Health Professional – Community Services (QMHP-CS)
Child and Adolescent Needs and Strengths (CANS) – Certified
Adult Needs and Strengths Assessment (ANSA) – Certified
CANS and ANSA are structured behavioral-health assessment tools used to identify strengths, needs, functional concerns, and support requirements as part of behavioral-health service planning. Texas HHSC materials identify CANS for children and adolescents and ANSA for adults within behavioral-health assessment processes.
My professional experience includes work in settings serving individuals with a range of behavioral and mental-health-related needs, including:
Emotional and behavioral difficulties
Mental health challenges
Trauma-related behaviors and responses
Developmental and functional needs
Behavioral dysregulation
Crisis situations
Difficulty with coping and emotional regulation
Adjustment and transition challenges
Social and interpersonal difficulties
Independent-living and life-skills needs
My experience has provided me with practical skills in:
Behavioral observation and documentation
Therapeutic communication
Crisis intervention
De-escalation and conflict reduction
Safety monitoring
Patient observation
Psychoeducation
Life-skills development
Coping-skills education
Problem-solving skills
Communication skills
Social and interpersonal skills
Behavioral support
Mentoring and supportive counseling approaches
Client engagement and rapport building
Family and caregiver communication
Resource identification
Community resource navigation
Service coordination
Multidisciplinary team collaboration
Professional documentation
I utilize a trauma-informed, person-centered, and strengths-based approach when working with individuals and families. I recognize that behavior can communicate unmet needs, emotional distress, environmental stressors, or difficulty with coping.
My approach emphasizes respect, consistency, clear communication, appropriate boundaries, safety, and practical skill development. I strive to meet individuals where they are while helping them identify strengths and develop realistic strategies for managing challenges.
I have extensive experience working with children, adolescents, and families in structured residential, educational, and community environments.
My work with youth has included:
Behavioral support
Mentoring
Life-skills instruction
Educational support
Social-skills development
Independent-living preparation
Cultural adjustment support
Emotional and behavioral support
Structured activities
Crisis response
Communication with caregivers and professional teams
My experience in residential treatment and inpatient behavioral health environments has provided exposure to structured mental-health settings where safety, observation, communication, documentation, and teamwork are essential.
Responsibilities and experience have included:
Maintaining a safe therapeutic environment
Monitoring behavioral changes
Recognizing escalating behaviors
Supporting de-escalation
Providing structured support
Assisting with psychoeducation
Reinforcing unit expectations
Documenting observations and interventions
Monitoring patient safety
Communicating relevant information to treatment teams
Supporting patients during periods of emotional or behavioral distress
Languages:
English – Fluent
Spanish – Fluent
My bilingual abilities allow me to communicate with individuals and families in both English and Spanish and support communication across diverse cultural and linguistic backgrounds.
In addition to my behavioral health background, I bring strong skills in:
Microsoft Office
Electronic documentation systems
Database systems
Computer troubleshooting
Educational technology
Information technology
Professional writing
Record keeping
Communication
Organization
Problem-solving
Team collaboration
My goal is to continue developing as a behavioral health professional while providing individuals and families with respectful, practical, and meaningful support.
I am committed to lifelong learning, professional development, culturally responsive care, and approaches that help individuals build skills, strengthen their support systems, increase independence, and improve their overall quality of life.