Being bilingual (English and Spanish) helps me communicate with a wider range of people. I believe I have strong communication skills and also people skills for a long time, especially in educational settings, where I’ve worked in classrooms filled with students and staff from all over. Overall, I bring adaptable, transferable skills like teamwork, flexibility, and collaboration that work well in many roles. I may not hold the title ( the title is just something HR decided), but make no mistake, I have done many jobs from outside my role; things like lead work to case management I've done!

I value cultural awareness and enjoy working with people from different backgrounds, which helps create inclusive and respectful environments. I’m a strong problem-solver who likes thinking through challenges and finding practical solutions.

Giving my background in Technical support, I’m also comfortable working with both computer hardware and software, and I’m good at fixing issues and making tech run smoothly. I regularly use Microsoft Word and PowerPoint to create class presentations. I also have a solid understanding of basic networking (LAN), which helps me troubleshoot connectivity problems.